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GymWorld FAQ
Have questions? You’re in the right place. Our FAQ page covers the most common questions about classes, scheduling, policies, and what to expect.
FAQ
Have questions? You’re in the right place. Our FAQ page covers the most common questions about classes, scheduling, policies, and what to expect.
Frequently asked questions
Private Lessons FAQBirthday FAQParkour FAQTeam FAQToddler & Pre-K FAQClasses FAQAbout GymWorld Gymnastic FAQCamp FAQOpen Gym FAQGymnastics Page FAQGetting StartedPayments & BillingCancellations PolicyScheduling & LogisticsCamps & Special EventsAccounts & EnrollmentSafety & PrivacySupport & Contact
What is your cancellation policy?
Classes, Camps, and Events:
Full refunds are available for any changes made within 48 hours of booking.
Ongoing Classes:
Written notification must be received at least 15 days before your last class. This can be emailed to us at gymworld@gymworldmarin.com or you can request to drop your class in the parent portal. Cancellations over the phone or in person will not be honored.
This policy allows us to plan appropriate staffing and maintain a safe gymnast-to-coach ratio, which is something we take great pride in.
Can I reschedule or switch classes or camp days?
Requests to change classes are subject to availability. Please contact us directly to make the change.
Any changes to camp registration on the week of camp is a $20 admin fee.
What is your late or no-show policy?
Late arrivals may miss portions of class for safety reasons. No-shows are not eligible for refunds or make-ups unless otherwise stated.
Do you offer refunds?
Refunds are generally not offered once a program has started. In some cases, account credit may be issued according to cancellation policy.
What happens if GymWorld cancels a class or event?
If we cancel a class or event, families will receive a credit or refund, depending on the situation.
In the event of a cancelled class due to a holiday, your monthly bill will be prorated automatically.
How long do credits last?
All credits must be used within 1 year of the original class or camp date.
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